Feedback you read, not feedback you file
A rating tells you something is wrong. The comment tells you what. HostMyForms gives you both: scores you can chart over time, and comments you can ask questions of in plain words, in English or Hindi.
Sound familiar?
- Hundreds of comments nobody has time to read
- A new survey rebuilt every month
- Low scores noticed weeks later
- Nowhere to send the unhappy customer next
How HostMyForms fits
- Easy to answer
- The conversational layout asks one question at a time. Stars, buttons, and a ranking of what matters most take seconds on a phone.
- Search the comments by meaning
- Ask "complaints about delivery" or "praise for staff" and get the comments that mean that, however they were written, in English, Hindi, or Hinglish.
- Numbers that come to you
- Trends by week, average ratings, and your own charts on a dashboard emailed to you every Monday. The campaign reopens itself every month.
- Catch the unhappy ones
- When someone rates you two stars or less, offer a follow-up form asking what went wrong and whether you may call. The two answers stay linked.
The form, question by question
How the form for this example is built, with nothing to code.
- Overall ratingFive stars
- What matters most to you?A ranking you drag into order
- Would you recommend us?Yes and No buttons
- Tell us moreFree text, searchable later by meaning
- May we contact you?A switch; Yes asks for a phone number
A worked example
A monthly customer check-in
A campaign that reopens on the first of every month, shared as a QR code on receipts. Customers rate the visit, rank what matters most, and leave a comment. Low ratings get a follow-up form. The owner reads a weekly report and searches the month's comments for anything about waiting times.
On the roadmap for you
Translating a whole form into another language in one step is on the roadmap, so the same check-in can go out in every language your customers read.
Bring your hardest form
Book a walkthrough and we will rebuild it with you on the hosted app, in your language, with consent done properly.